Privacy Policy

Effective Date: 01-08-2023

At Galaxy of Craft Fantasy (GOCF), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your private information in relation to your accounts and photos when using our website. By accessing and using our services, you consent to the practices described in this policy.

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1. Information We Collect:

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1.1. Account Information: When you create an account with us, we may collect certain personal information, including your name, email address, password, shipping address, and other optional details to provide you with a personalized and seamless shopping experience.

 

1.2. Photos and Customization Data: In order to create custom gifts based on your preferences, we may collect photos and customization

data you provide. These may include images, names, dates, and other personalized information that you choose to share with us.

 

2. Use of Information:

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2.1. Personalization: The information you provide enables us to customize and craft personalized gifts according to your specifications and preferences.

 

2.2. Order Fulfillment: We utilize your account information to process and fulfill your orders accurately, ensuring that your custom gifts are delivered to the specified shipping address.

 

2.3. Communication: We may use your email address to send order confirmations, updates, and relevant communications related to your purchases and account.

 

2.4. Improvement of Services: Your feedback and interactions with our website and custom gift creation process help us improve our products and services.

 

3. Photo Privacy and Security:

 

3.1. Photo Access: We respect the privacy of your photos. Access to your photos is restricted to our team of skilled artisans involved in creating your custom gifts.

 

3.2. Photo Storage: We retain your photos for a limited period to allow for order processing and to address any potential issues. Afterward, we securely delete your photos from our systems.

 

3.3. Third-Party Access: We do not share or provide access to your photos to any third parties, except as required for the purpose of order fulfillment and customization.

 

4. Data Protection:

 

4.1. Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

 

4.2. SSL Encryption: Our website uses SSL encryption to safeguard the transmission of sensitive data during the checkout process.

 

5. Cookies and Similar Technologies:

 

5.1. Cookies: We use cookies and similar technologies to enhance your browsing experience and offer personalized content. You can

manage your cookie preferences through your browser settings.

 

6. Third-Party Services:

 

6.1. Payment Processors: We work with reputable third-party payment processors to handle payment transactions securely. Your payment information is not stored on our servers.

 

6.2. Service Providers: We may engage trusted third-party service providers to assist us in various aspects of our operations, such as order fulfillment and website analytics. These providers have limited access to your information and are bound by confidentiality agreements.

 

7. Children's Privacy:

 

7.1. Age Restrictions: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

 

8. Changes to Privacy Policy:

 

8.1. Notification: We may update this Privacy Policy periodically. Any changes will be communicated through our website, and the effective date will be revised accordingly.

 

9. Contact Us:

 

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us